Reference

What You Agree To When You Use hokibos898

These terms set out the rules that apply to your account, your deposits via DANA, OVO, or GoPay, and your access to the lobby — availability depends on local law and eligible regions in Indonesia.

Applies to all account activityCovers DANA, OVO, GoPay depositsSubject to local law and eligible regionsUpdated terms supersede older versions
hokibos898 What You Agree To When You Use hokibos898
TERMS CONTACT

Where to Raise a Terms Question

If something in these terms is unclear — whether it's about your wallet transaction, an account restriction, or a withdrawal condition — reach our support team through any of the paths below. We handle terms-related queries separately from general account help so you get a direct, documented response.

Live Chat Open the chat icon from your account dashboard. Use this for any terms clarification you need answered before your next session.
Email Support Send your terms or account-eligibility query to our support address. We respond with a written record you can refer back to.
Account Help Centre The Help Centre in your account settings lists common terms scenarios — wallet limits, account suspension conditions, and eligibility questions.
HOW WE OPERATE

Account Security and Terms Handling

We keep your account data and transaction records in line with the commitments in these terms. Your DANA, OVO, or GoPay deposit history is stored securely and accessible through your account statement. If you want to request a data summary, correct account details, or raise a terms dispute, start through live chat and we'll route it to the right team.

Data Retention

Account and transaction records — including your DANA, OVO, and GoPay deposit logs — are kept for the period set out in our data policy, then deleted or anonymised.

Account Security

Login access uses OTP verification tied to your registered number. We never ask for your wallet PIN; any message requesting it is not from us.

Cookies and Session Data

We use session cookies to keep your account active across browser tabs and to restore your last lobby state when you return on a different device.

Terms Disputes

If you believe a term has been applied incorrectly to your account, document the transaction or event and raise it via email support for a written review.

Common Questions About These Terms

These answers cover the terms questions we see most often — around account access, wallet rules, how updates work, and what happens if a condition isn't met. If your situation isn't covered here, live chat is the fastest path.

Yes. The same account and transaction rules apply whether you deposit via DANA, OVO, or GoPay. Payment method doesn't change which terms govern your account activity.

Depending on the condition breached, we may restrict, suspend, or close the account. Any unsettled balance is reviewed according to the withdrawal terms before a decision is applied.

We notify you through your registered account or via the contact method you have on file. The updated version is always the live one on this page from the effective date.

Yes. Submit a data request through email support. We'll provide a summary of your account records within the timeframe set out in our data policy.

No — the same terms apply regardless of how you access the account. Whether you're on your phone using GoPay or on desktop, your account conditions are identical.

It means your ability to access and use the platform depends on the laws that apply in your area. We don't override local law; access is available only where it is permitted.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.