Withdrawing Funds Back to Your Wallet
When you're ready to pull funds out, head to the withdrawal section inside your account. Your registered DANA, OVO, or GoPay wallet is where payouts go — we send directly to the wallet linked at verification. Enter the amount you want to withdraw and submit the request. Our team reviews withdrawal requests to confirm account ownership and prevent misuse; how long this
takes depends on queue and verification status. If your account identity check is complete, requests move through without extra friction. We do not process withdrawals to wallets not registered under your account name, so make sure your wallet and account details match.
- Go to Withdraw — From your account menu, open the withdrawal section. Your linked wallet — DANA, OVO, or GoPay — will appear as the payout destination.
- Enter Withdrawal Amount — Type the amount you want to withdraw. Confirm it does not exceed your available balance shown on the cashier screen.
- Submit and Verify — Submit the request. If a verification step appears, complete it — this is a security check tied to your account, not a delay tactic.
- Funds to Your Wallet — Once approved, the amount transfers to your registered wallet. Check your DANA, OVO, or GoPay transaction history to confirm receipt.