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How hokibos898 Handles Your Personal Data

This page explains exactly what data we collect when you use your account, how we store it, and what rights you have over it.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access or delete dataCookie and session transparencyIndonesia-region data handling

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REACH US DIRECTLY

How to Contact Us About Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team is the right starting point. You can reach us through live chat inside your account, by email, or via the contact form on this site. We aim to respond to all data-related requests within a reasonable window — complex requests involving transaction records across multiple wallet types like DANA and OVO may take a few extra days to compile.

Live Chat Open your account dashboard and tap the chat icon. This is the fastest path for account-specific data questions, including wallet transaction history.

Email Support Send your request with your registered account name and the data category you need. We handle DANA, OVO, and GoPay record queries by email.

Contact Form Use the on-site contact form for formal data access or deletion requests. Include your account ID so we can locate your records without delay.

What Data We Collect and Why

hokibos898 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you provide at registration — name, contact info, and the e-wallet identifier you use for DANA, OVO, or GoPay transactions. We also log session data: the device you used, your browser type, and the pages

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you visited. This helps us keep your account secure and detect unusual login patterns early. Payment data tied to your DANA or OVO transfers is stored only as long as needed to process and verify each transaction — we do not retain full wallet credentials on
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our servers beyond that window. Cookies track your session state so your account stays active across page loads; you can manage cookie preferences through your browser settings at any time. We do not sell your personal data to third parties. Data sharing occurs only where required
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to process your GoPay or DANA payments through their respective rails, or where local law in Indonesia requires disclosure. Availability of this service depends on local law and eligible regions. If you have questions about a specific data category — for example, how long your transaction
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history is stored — reach our support channel directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across all account pages, payment screens, and data transfers — including the screens where you enter DANA, OVO, or GoPay details. Account passwords are hashed and never stored in plain text. If you're accessing from Semarang or anywhere else in Indonesia, the same protections apply regardless of device or browser. Data retention follows a straightforward rule: active account data stays on file while your account is open; if you close your account, we retain only what local law in Indonesia requires us to hold and delete the rest on a rolling schedule.

SSL Encryption

Every page handling your account credentials or payment details — DANA, OVO, GoPay — is secured with SSL so data in transit stays protected from interception.

Cookie Controls

Session cookies keep your account active across page loads. You can clear or block cookies via your browser settings; note this may require you to log in again.

Data Retention Policy

We keep your account and transaction data while your account is active. On account closure, we delete data not required under Indonesian law on a scheduled basis.

Third-Party Sharing Limits

We share data only with payment processors handling your DANA, OVO, or GoPay transfers, and only as far as needed to complete and verify each transaction.

Common Questions About Your Data and Rights

Below are the questions we get asked most often about how your personal information is handled on this platform. If your question isn't here, contact our support team through live chat or the contact form.

We collect your registration details, login activity, device and session data, and the e-wallet identifiers you use — such as your DANA or OVO account reference — when processing deposits and withdrawals.

We store only the reference data needed to process and verify each transaction. Full wallet credentials are not retained on our servers beyond the transaction verification window.

Yes. Send a data access request through live chat or email, including your account ID. We'll compile your account and transaction records and send them to your registered contact.

Submit a deletion request via the contact form or email. We'll remove data not required under local Indonesian law. Some transaction records may be retained as legally required.

Yes. Whether you access your account via mobile browser or desktop, the same data collection and protection practices apply. SSL encryption covers all device types equally.

Only with the payment processors operating the DANA, OVO, and GoPay rails, and only as needed to complete your transactions. We do not sell data to advertisers or unrelated third parties.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoHokibos898 Banking Apphokibos898 App

How hokibos898 Handles Your Personal Data

How to Contact Us About Privacy

How We Protect and Manage Your Information

SSL Encryption

Cookie Controls

Data Retention Policy

Third-Party Sharing Limits

Common Questions About Your Data and Rights

01 What personal data does hokibos898 collect from my account?

02 Does hokibos898 store my DANA, OVO, or GoPay credentials?

03 Can I request a copy of all the data you hold on my account?

04 How do I ask hokibos898 to delete my personal data?

05 Does this privacy policy apply to my mobile sessions too?

06 Who do you share my data with outside of hokibos898?

Privacy Policy

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